You can use either your email address or username together with your password. Note that password is case sensitive.

If you forgot your password, use the link Password Reminder in left menu and enter your email address. You will then receive an activation code with further instructions.

Some free email services will handle your email as spam. Try look in the spam/bulk folder to find the email there.

Yes, we allow 10 accounts per user long as you don’t sign up using your own referral link. In this case you will have all accounts deleted without further notice and your deposits will be lost.

In our system, only one (1) membership plan is possible per account at the same time. When your membership plan expires, you are then able to purchase a new plan.

For regular plans you can go up one level, stay on same level or go down in levels. For Investor plans you can pick any plan you desire.

That will give you problems when requesting cash out. The system will run a test on IP, Processor ID, Browser, Region and Language, and tread this information as same user and deny the request.

The program is not based as a money making theme, but is a pure advertising site and we do not endorse people to make money. However! To make this program attractive for private users, they will find a program to advance them, and at the same time get more value for their money in form of better terms, more referral levels and program bonuses. This will not only ensure a stable growth of the program, but also give a long lasting stability.

There are no restrictions starting with any of the Investor plans.

We enable/disable some of the plans, specially the Free Surfer plan, to control the amount of private viewers and the sites in TV rotator to keep a steady flow in advertiser’s campaigns.

Free surfer accounts never expire, so if you want to upgrade your account to a normal membership plan, you can request plan to expire by sending in a support ticket.

This is a paid advertising site, therefore; you do not earn any credits for Standard, Silver and Gold memberships but are able to purchase the number of credits you want for advertising. Platinum and Diamond memberships will give you 1 credit for each page you view as part of the bonuses.

Private users with membership can at any time add advertising campaigns to their account.

Free Surfer accounts do not get commission from referrals. For that, you need a regular plan or Investor plan. You can view all the rates on PRIVATE and INVESTOR

You deposit money to your account entering your wallet and choose the processor you want to pay from. If you do not use any of those processors, you can follow this links and fund through their sites.

Most Internet services uses pay processors to instantly process payments to and from accounts. This is far the best way with low costs and multiplies solutions to deposit and withdraw from/to your bank account no matter where in the world you are located. Please visit the processors homepage to see what solution they offer.

First you need to transfer cash balance to your wallet, then request cash out to the processor containing the amount.

You can make cash out request every time your wallet reaches $10.

Payments are always preceded one time a day within 24hours, last couples of hours before new day (server time) begins. However we are not responsible for downtime, failure or lack of Internet access to the pay-processors we use.

There can be several reasons for this, but mostly because you forgot to add your pay processor ID or put in a wrong ID. To add your processor ID, go to preferences in menu, and fill in the ID. To change an ID, send in a support ticket and a staff member will handle this for you.

You are only allowed to make one payout request a day from your 1-10 accounts. A second payout request will therefore stay in status pending to the following day.

Funding your wallet with PayPal is a ONE WAY payment for advertisers to purchase advertising, and you can fund your account any time you need it for advertising purpose only.

You will find the Paypal pay options in your member Wallet together with instructions, our Terms and Rules.

You will find the instructions, our Terms and Rules in your member account Wallet.

No! By creating an account you automatically have advertiser status. You can now deposit to your wallet and purchase the advertising packet you wish to run.

Credits are used only for advertising your URL in the TV rotator. One credit will show your page one time.

All depending on how many users watching the TV rotator, your credits are used as the numbers of how many times it’s showed equal to how many hits you get on your site meaning a successful campaign.

You are able to ad 10 sites on each account you have and unlimited numbers of banner campaigns running at the same time.

We are running a continually massive campaign on Google Ads, Yahoo and Facebook where most people are reachable all over the world. This is also the reason for our success attracting new advertisers in a rapidly speed.

We have our own forum to support all our users and update news and announcements. We do not participate in any kind of other private forums with money making themes as this is not a part of our business. The Vault STM Investgroup Limited cannot control the acts of the individuals and cannot be held responsible for how private users promote their referral link to The Vault STM Investgroup Limited.